MaxSellora – AI Sales Assistant & Chatbot for WooCommerce

Description

Right now, most visitors are leaving your store without buying.

Not because they don’t want your products — but because they couldn’t
find the right one fast enough, or no one was there to answer the one
question standing between them and checkout.

Every one of those visitors is a sale you already paid to acquire.

MaxSellora makes sure you stop losing them.

A smart AI assistant appears at the right moment, answers instantly,
recommends the perfect product, and walks your visitor straight to
checkout — exactly like your best salesperson would. Except MaxSellora
works 24/7, replies in your customer’s own language, by text or voice,
and never has a bad day.

💬 “It’s like having a sales rep on every product page at once — for free.”

It took real engineering to make that feel effortless: live WooCommerce
catalog reading, 99+ language voice recognition, real-time stock and
order lookups, and human-handoff that never drops a conversation. You
get all of it behind a single switch.

The stores already using MaxSellora report:
→ Support emails dropping from 23/day to 2–3/day
→ Response time going from 4+ hours to 1.4 seconds
→ Zero missed conversations — including weekends and overnight

👉 One thing to do next: click Activate Free Plan. No credit card. No setup.

🆓 Start free. The gift is real, not a trial trap.

Activate the Free plan with one click and get 10 AI-powered
messages to try the assistant on your own store — or skip AI entirely
and run MaxSellora as a free live-chat platform for as long as you like.

Turn on Operators-only mode (Settings → Features) and every chat goes
straight to your team with no AI message quota and no paid subscription
required, ever. You still keep the full professional operator toolkit:
live inbox, Telegram & Slack bots, email alerts, read receipts,
multi-language widget — all free.

When you’re ready for AI, leave Operators-only off or upgrade for higher
message limits. You decide how much automation your store needs.

🚀 One-click setup. Zero configuration.

Install → Connect → Done. MaxSellora reads your WooCommerce catalog
automatically — no manual setup, no complicated settings, no developer
needed. Most stores are live in under 3 minutes.

🧠 Sells like a human. Scales like a machine.

• Understands natural language — customers type like they talk
• Recommends products based on what the customer actually needs
• Compares items side by side on request
• Checks real-time stock availability
• Tracks order status and shipping instantly
• Adds products to cart directly from the chat
• Answers about the product the customer is currently viewing — without them having to name it

💡 What changes when you add MaxSellora to your store

✅ Recover sales that would otherwise be lost — AI answers buying questions instantly, 24/7, even at 2:00 AM on weekends
✅ Reduce repetitive support requests by up to 80% — let AI handle the common questions so your team can focus on customers who really need human help
✅ Increase average order value automatically — intelligent upsell and cross-sell recommendations built into every conversation
✅ Keep shoppers engaged before they leave — answer questions at the right moment to reduce abandoned visits and missed opportunities
✅ Let customers talk instead of type — voice chat lets shoppers ask questions naturally and hear spoken answers, completely hands-free
✅ Free unlimited human live chat — switch to Operators-only mode and route every conversation directly to your team, with no AI credits required
✅ Automatically switch between AI and human support — schedule Operators-only mode for business hours, evenings, weekends, or any custom timetable
✅ Instant human takeover — transfer any conversation from AI to a live operator with a single click, without interrupting the customer
✅ Start chatting immediately — optionally remove the name and email form so visitors can ask their first question without extra steps
✅ Reply from Telegram — answer customers, receive notifications, and manage conversations without opening your dashboard
✅ Reply from Slack — manage the same live inbox and receive instant notifications directly inside Slack
✅ Matches your store automatically — choose between elegant Glass or Classic styles that blend naturally with your website
✅ Perfect on every device — responsive fullscreen experience on mobile with smooth scrolling and zero layout issues
✅ Privacy-friendly by design — GDPR-ready with an automatic privacy policy snippet and no visitor data stored inside WordPress

🤖 What your customers can ask — and get a real answer to

Customers can ask things like:

• “Which product is best for beginners?”
• “What’s the difference between these two products?”
• “Is this item in stock?”
• “Where is my order?”
• “Can you recommend something cheaper?”

MaxSellora reads your live WooCommerce catalog to give accurate, specific
answers — not generic chatbot responses that send customers back to Google.

🌍 Multi-language, out of the box

MaxSellora detects the language your visitor writes or speaks and
replies in that same language — French, Spanish, Turkish, Chinese,
Portuguese, and many more. There is no fixed “four language” limit on AI answers.

• AI chat — auto-detects each message and responds in the customer’s language (typed or voice)
• Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup
• Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language)

🎙️ Voice Chat — let customers talk, not type

Some shoppers would rather speak than type — especially on mobile.
With AI Voice Chat, your customer just taps the microphone, asks out
loud, and MaxSellora listens, understands, and answers back in a warm,
natural voice. It’s the closest thing to a real conversation with your
best salesperson.

• 🎤 Tap-to-talk microphone built right into the chat widget — no app needed
• 🗣️ Speech-to-text powered by OpenAI Whisper — 99+ languages auto-detected, no setup
• 🔊 Lifelike spoken replies (OpenAI text-to-speech)
• ▶️ A real audio player on every voice message — play, pause, and scrub back and forth
• 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers
• 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen), with a prominent minimize control to return to the store
• 🎚️ One simple toggle: WooCommerce → MaxSellora → Settings → Voice Chat

Voice chat is off by default — flip the switch whenever you’re ready
to give your store a voice.

👥 Operators-only mode — full human support, zero cost

Sometimes you want every conversation handled by your team — no AI at all.
With Operators-only mode, new chats skip the AI from the first message
and go straight to your human operators.

• 🚫 AI never replies while this mode is on
• 👤 Every new chat starts in the operator queue immediately
• 🔒 Customers cannot switch back to AI from the widget
• 🎙️ Voice chat is disabled automatically in this mode
• ⏰ Schedule it — set a From/To time window (e.g. 22:00–08:00) and it switches on and off automatically using your site’s timezone. Overnight windows supported.
• ⚙️ One toggle: WooCommerce → MaxSellora → Settings → Features
• 🔄 Stays in sync between your WordPress admin and MaxSellora dashboard

Free, forever: No paid plan needed. Enable Operators-only mode on the
free account and your store gets a professional live-chat widget plus the
full operator toolkit — dashboard inbox, Telegram Mini App, Slack,
notifications, read receipts, and handoff controls — without consuming
AI credits or paying a subscription.

🎨 Widget Appearance

Make the chat feel like part of your store, not a bolt-on:

• Classic (solid) or Glass (transparent) panel style — frosted, modern look
• Adjustable transparency — slider from 5% to 60% for the glass effect
• Custom launcher icon — replace the default bubble with your own image
• Font source — Google Font (Inter) or your site’s theme font
• Font size — scale 80–130% to match your typography
• Panel size (desktop) — scale 70–120% width and height
• Teaser message — up to 72 characters above the closed bubble, in Card, Mini chat box, or Speech bubble style, with a dismiss button
• Widget position — bottom-left or bottom-right
• Widget color — match your brand

Plans & Pricing

• Paid plans — Higher or unlimited AI message quotas for stores that
  want AI answering customers at volume. Manage from your dashboard at
  https://woocommerce.chatbot.shop-aiplugin.com.
• Free plan — 10 AI-powered messages included (lifetime total),
  or unlimited human-only live chat when Operators-only mode is
  enabled (AI off). No paid upgrade required for operator-only use.
• Demo mode — For testing only. Runs in mock mode on your server;
  no data is sent to the API and no real AI is involved.

Most stores start on the Free plan, try the AI on real visitors, then
move up only when the sales it brings in justify a paid quota.

Human Operator Support (all plans — free with Operators-only mode)

Operators can start a chat with any customer at any time, or customers
can request a human at any point. When an AI plan limit is reached, the
chat is handed off automatically — no customer is ever left without support.

With Operators-only mode enabled from day one, you run a complete
live-support setup on the free plan: storefront chat widget, operator
inbox, Telegram bot & Mini App, Slack integration, and new-chat email
alerts — without using AI or buying a paid subscription.

Manage operators, roles, and live conversations from your MaxSellora
dashboard at https://woocommerce.chatbot.shop-aiplugin.com.

Telegram operator bot

Connect your team to the official MaxSellora Telegram bot
(@MaxSellorabot) so operators can work without keeping the dashboard open:

• Instant alerts when a shopper starts a new chat or requests a human
• View the same conversation list and message history as the web inbox
• Reply to customers directly from Telegram
• Take over a chat from AI or hand it back to AI with inline actions
• Link each operator’s Telegram user ID in Operators (dashboard)

Slack operator bot

If your store runs on Slack, operators can use the same live-chat workflow there:

• Notifications for new chats and human-handoff requests
• Browse and open customer conversations from Slack
• Send operator replies without leaving Slack
• Link each operator’s Slack member ID in Operators (dashboard)

Telegram and Slack are optional — the web dashboard inbox always works.
Configure operator IDs and notification preferences per team member in
the MaxSellora panel.

Requirements

• WordPress 6.0 or higher
• WooCommerce 8.0 or higher
• PHP 8.0 or higher

Ready in one click: install, then Activate Free Plan. Your store
starts selling for itself today.

External Services

This plugin sends data to one external API endpoint.

Endpoint:
https://woocommerce.chatbot.shop-aiplugin.com

Data sent:
* Chat message text
* Session identifier (stored in browser localStorage)
* Page URL
* Visitor IP address
* Customer name and email (when provided in the guest form or from a logged-in WooCommerce account)
* Voice recordings — only when Voice Chat is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech
* WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) — sent only when the merchant runs Reindex Products or saves a product

When data is sent:
* Only when a visitor sends a chat message while the widget is active
* Only when the merchant manually triggers a product reindex
* No data is ever sent in Demo mode

Privacy policy: https://shop-aiplugin.com/privacy
Terms of service: https://shop-aiplugin.com/terms

Privacy

What personal data does this plugin collect?

The plugin does not store visitor data in your WordPress database. When a visitor
uses the chat widget, the following data may be transmitted to
https://woocommerce.chatbot.shop-aiplugin.com: chat message text, page URL,
visitor IP address, optionally the customer’s name and email (from the guest form
or a logged-in WooCommerce account), and a session identifier stored in the
browser’s localStorage.

In Demo mode, no data is transmitted anywhere.

What about WooCommerce product data?

When the merchant runs Reindex Products (or saves a product while the plugin
is connected), the plugin sends WooCommerce product data — title, description,
price, stock, SKU, categories, attributes, gallery URLs, and language — to the
MaxSellora API so the assistant can answer product questions accurately.

How do I declare this in my privacy policy?

The plugin automatically registers a suggested privacy snippet via
wp_add_privacy_policy_content(). You can copy it into your site’s privacy policy
from Tools → Privacy → Policy Guide.
Full upstream policy: https://shop-aiplugin.com/privacy

How do I delete a customer’s chat history?

Go to Conversations → Delete in the MaxSellora dashboard. This covers GDPR
right-to-erasure requests. Deactivating the plugin immediately stops all further
data transmission.

License and Legal

This plugin is licensed under GPLv2 or later and is fully GPL-compatible.
The MaxSellora SaaS backend is a proprietary service governed by the Terms of
Service at https://shop-aiplugin.com/terms.