Omnishop – Mobile shop apps complementing your WooCommerce webshop

FAQ

How will OmniShop support me after the app is published?

First of all, we will constantly share with you the knowledge and
experience of best practices for running and monetizing a mobile shop
app.

From a technical aspect, your app will always be adjusted to new
software version releases (Android and IOS).

To specify, the OmniShop team will:

• Track versions of your backend so that the app is always up-to-date

• Develop new features

• Fix any issues and bugs

How do I get my branding and design in the app?

What shops do you support?

Currently we support only WooCommerce but are adding new backends per
request. We can also connect to custom shops if they have a public API.
If unsure, don’t hesitate to contact us below! ��

Which mobile platforms do you support?

We support both iOS and Android platforms natively. No PWA, no hybrid
solutions, just pure performance and quality!

What are the benefits of having a mobile app?

Mobile apps give customers a way better user experience than websites.
Also, the functionalities of mobile apps are more advanced.

Another benefit of having a mobile app is that it helps retain
customers. Once a customer downloads the app, they start visiting it
more frequently than they would visit your website, creating a closer
bond with your shop.

The app gives your clients a faster checkout experience. If you have a
cart abandonment problem, the app will reduce this. If the customer
leaves the product in the cart, the app will send them a notification
reminder. Unlike email notifications that are highly ignored, push
notifications through the app trigger customers and make them finish
their shopping. Also, a significant benefit for you is that the app
makes retargeting customers easier.

By having an app, you increase your brand’s visibility and are present
on yet another platform.

Those are the reasons why the majority of big brands already have their
app.

How will I increase sales with a mobile app?

With a mobile app, you will speed up the processes before checkout. So,
the possibility of the client abandoning the purchase is reduced. With
the re-ordering option in the app, you increase the possibility of
purchasing even more. Re-ordering also minimizes friction and losing
customers due to boring and long filling-in forms for shipping, billing,
etc.

Users can also be targeted and informed about discounts through the
app’s push notifications, which will redirect them to the product of
their interest that is currently on discount.

Does OmniShop offer a marketing strategy that will help me attract
customers to my new app?

We are there to support your process, but you take the initiative to
promote your app – it is for your customers. You can download our ebook
“App Downloads Growth”from the Blog & Resources page. There, you will
find helpful tips to increase your profit by boosting app downloads.

Can I have the app if I don’t have a webshop or website at all?

The OmniShop product doesn’t offer this option directly, as the app’s
core is to be connected to your website, so it can directly pool the
information and updates about the products from the site. So, you need a
webshop for the mobile app to work.

However, we can offer the complete service of creating a perfectly
synced webshop and mobile app. Book a consultation with us if you want
to hear more about the package.

What happens if I want to stop having the app?

OmniShop is subscription based, so you can unsubscribe if you don’t want
to have the app anymore.