Title: CresentAI Chatbot
Author: vkinyua
Published: <strong>جنوري 24, 2026</strong>
Last modified: جنوري 27, 2026

---

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![](https://ps.w.org/cresentai-chatbot/assets/icon-256x256.png?rev=3447868)

# CresentAI Chatbot

 By [vkinyua](https://profiles.wordpress.org/vkinyua/)

[Download](https://downloads.wordpress.org/plugin/cresentai-chatbot.1.0.4.zip)

 * [Details](https://ps.wordpress.org/plugins/cresentai-chatbot/#description)
 * [Reviews](https://ps.wordpress.org/plugins/cresentai-chatbot/#reviews)
 *  [Installation](https://ps.wordpress.org/plugins/cresentai-chatbot/#installation)
 * [Development](https://ps.wordpress.org/plugins/cresentai-chatbot/#developers)

 [Support](https://wordpress.org/support/plugin/cresentai-chatbot/)

## Description

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.

### Key Features

 * Quick setup: Signup for free API key from chatbot.cresentai.com
 * Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and
   more via the settings page.
 * AI responses: Resolve 80% of customer queries without human intervention.
 * Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during
   weekends, holidays, or night time).
 * Multi-user support: Add, remove, or disable agent users.
 * Analytics: Track customer questions, view statistics, and optimize support.
 * Conversation tracking: Preview, search past conversations, and mark as handled.
 * Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.
 * Automatic escalation: AI flags unresolved chats for human review.
 * Trainable AI: Upload documents (Word, PDF, text) or paste content to train the
   chatbot.
 * Optional user details collection: Enforce name & email capture before chats (
   configurable).

**Important: This plugin requires connection to external services**
 The plugin 
loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI
backend API.

**External services used:**

 1. **Chatbot frontend script**
 2.  * Domain: https://cresentai.pages.dev
     * Purpose: Loads the chat widget interface and handles frontend rendering & user
       interaction
     * What is sent: Only the API key you provide in settings + messages typed by your
       visitors
     * When: Every page load (when API key is set)
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy
 3. **CresentAI Backend API**
 4.  * Domain: https://api2.cresentai.com (API endpoint for chat processing)
     * Purpose: Processes messages, provides AI responses, handles live chat routing,
       stores conversation history. All chat data is processed and stored on CresentAI
       servers.
     * What is sent: Chat messages, optional visitor name/email (if mandatory collection
       enabled), site URL, API key
     * When: When visitor sends message or when mandatory details are collected
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy

You need to register and get a free API key at https://chatbot.cresentai.com to 
use this plugin.

## Screenshots

 * [[
 * [[

## Installation

 1. Upload and activate the plugin
 2. Go to Settings  CresentAI Chatbot
 3. Enter your API key (get it at https://chatbot.cresentai.com)
 4. Customize colors, modes, and prompts as needed.
 5. The chatbot widget will appear on your site’s frontend.

## FAQ

### How do I get an API key?

Register for free at https://chatbot.cresentai.com

### What data is sent to CresentAI?

Visitor chat messages + optional name/email (if collection is enforced). Site URL
and your API key are also sent.

### Is the chatbot customizable?

Yes, adjust themes, colors, and prompts in the settings.

### Is there a privacy policy for the service?

Yes  https://chatbot.cresentai.com/privacy-policy

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“CresentAI Chatbot” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

[Translate “CresentAI Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/cresentai-chatbot)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/cresentai-chatbot/),
check out the [SVN repository](https://plugins.svn.wordpress.org/cresentai-chatbot/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/cresentai-chatbot/)
by [RSS](https://plugins.trac.wordpress.org/log/cresentai-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.3

 * Cosmetic changes in description.
 * Added Author url

#### 1.0.2

 * Use proper wp_enqueue_script() instead of direct echo
 * Improved external service documentation in readme

#### 1.0.1

 * Initial release

## Meta

 *  Version **1.0.4**
 *  Last updated **2 میاشتی ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/cresentai-chatbot/)
 * Tags
 * [AI](https://ps.wordpress.org/plugins/tags/ai/)[chatbot](https://ps.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://ps.wordpress.org/plugins/tags/customer-support/)[lead generation](https://ps.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://ps.wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://ps.wordpress.org/plugins/cresentai-chatbot/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/)

## Contributors

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/cresentai-chatbot/)